If a problem should develop in your server within the warranty period, you should first contact the authorised maintainer for an engineer to service the unit.

Ensure that only Apricot authorised spare parts are used.

Caution

Only authorised engineers should carry out the procedures described in this section. Your computer’s warranty could be invalidated.

Caution

Read carefully the preliminary information and other details before commencing any service work on the computer.

Preliminary Service Tasks

Before you can perform a service procedure, you must do the following:

1. Refer to the SMA and note down the value of the TimeOnCharge variable. This value expresses, in seconds, the remaining charge in the UPS battery pack. Since isolating the battery pack (see below) sets the TimeOnCharge variable to zero, you will need to reset the variable in the SMA after you have completed your service procedure and set the switch back to the On position.

2. Power down the system to Standby mode.

3. Ensure that the battery pack is isolated (the circuit breaker switch on the rear of the server must be in the Off position).

4. Unplug the power lead from the mains socket.

5. Remove the side panels (see Chapter 2, Upgrading Your System, for side panel removal instructions).

Caution

When you have completed your service procedure, always refit the side panels before powering the server up again. The fitted side panels are essential to an effective cool air flow through the machine.

Antistatic Precautions

All electronic components and equipment are sensitive to static electricity. Even small electrostatic charges can render components useless or severely shorten their working life. You should always take preventive measures which generally involve:

a common earth point

an earthed bench or bench mat

an earthed wrist strap

 Note

An antistatic earthing stud is provided on the rear panel of the server.

The Appendix contains more details about antistatic precautions.

Equipment Required

You will need the following tools to work on the system unit:

Side panel key

Phillips No.2 (cross-head) screwdriver, (magnetised type will help)

Flat blade screwdriver

Spanner for rear port fixings

Socket set with fitting for M5 head (for bus bar connections)

Torque wrench set to 5 Nm (for tightening bus bar connections)