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Networking I.P.B. 2297 17th July 1998 (JK)
Department Category Implementation
Network Software On Failure
Previous IPB Index of Networking IPBs

Windows 95 and Novell’s NPTWIN95.EXE

There have been a number of reports recently regarding Novell’s NPTWIN95.EXE on systems with OEM installed versions of Windows 95 causing one of the following problems….

"LPT1 is not supported on this workstation. Please select another printer that does not use LPT1"

or

"[port] is not a supported port" where [port] is any valid serial or parallel port name.

Novell have published a document ‘Troubleshooting NPRINTER95 Summary’ (TID2928524) which contains the following advice on the problem…

Nprinter95 looks in the registry at this parameter:

[HKEY_LOCAL_MACHINE\Enum\BIOS\*PNP0401\0C]

PortName=LPT1

If the PortName is something other than PortName (for example PORTNAME) it will think the port is not there. To change the value to ‘PortName’ do the following..

  • Run Regedit
  • Go into HKEY_LOCAL_MACHINE\Enum\BIOS\
  • Use menu item Edit / Find type in 'portname'
  • Checkmark "Look at" keys, values, and data
  • Hit button "Find Next" and find the value PORTNAME
  • Note the data under portname then rename PORTNAME (right click on it)
  • Use "PortName" (case sensitive capital P and N the rest small case) hit return.
  • Right click again select 'Modify'
  • Enter a value of LPT1 or whatever portname it was. (All CAPS)

It has been reported that some OEM versions of Windows95 will not let you modify the setting as outlined above. For these cases, instead of modifying the name PORTNAME to PortName, delete the string key of PORTNAME and do an Edit / New / string value and call it PortName then open it and add the port name, ie, LPT1 or whatever port you are working with. Alternatively, you can rename PORTNAME to Port and then rename it again to PortName.

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Computing for a Connected World