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Single User I.P.B. 1058 29th July 1998 (AL)
Department Category Implementation
Hardware Hardware Advisory
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HPBACKUP error on system with HP Colorado Internal IDE Tape Drive

After you have installed a HP Colorado 4/8Gb Internal IDE tape drive into a Lightning or Spitfire based system (model prefixes LK, LB, LG, LH, MV, EA & EB), you may get the following error message when running Colorado Backup (v3.21).

This problem is caused by out of date PIIX Bus Master IDE drivers being installed on the computer. To cure the problem you need to de-install the out of date drivers, then install the latest Intel 82371xB INF drivers.

The latest drivers (filename=PCIBRDGE.EXE) can be downloaded from File Area 41 of the Mitsubishi BBS at the following Web Address-:

http://bbs.mitsubishi-computers.com

To create an updated driver disk you need to extract the files from within PCIBRDGE.EXE, and to put them on a blank floppy disk.

To De-Install the current PIIX Bus Master IDE Drivers, do the following-:

  1. Start Windows Explorer, and locate the folder c:\apricot\intel\busmastr.
  2. Run the program SETUP.EXE from within the BUSMASTR folder.
  3. Click on NEXT, then close down the License read-me file.
  4. Click on YES to agree to the license agreement terms.
  5. Now click on DE-INSTALL to de-install the current drivers.
  6. Follow the prompts then the computer will restart.
  7. At "Update Device Driver Wizard", click on NEXT, then FINISH, then YES to restart the computer.
  8. This completes the de-installation of the old PIIX Bus Master drivers.

Now that the old PIIX Bus Master Driver has been removed, you can install the latest Intel 82371xB INF Drivers. To perform this task, do the following-:

  1. Insert the new driver disk into the floppy drive.
  2. Click on START, then RUN.
  3. Now type A:\SETUP.EXE and press return.
  4. Click on NEXT.
  5. Click on YES to accept the license agreement terms.
  6. Click on NEXT.
  7. Click on OK to restart the computer and remove the floppy disk.
  8. When the prompt appears to search for the updated "Intel 82371AB/EB PCI Bus Master IDE Controller" driver, click on NEXT, then FINISH
  9. When all the devices are found, restart the computer again to complete the process.
  10. Colorado Backup should now work ok.

 

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Computing for a Connected World