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Hardware I.P.B. 4077 21st August 1992 (NT)
Department Category Implementation
Hardware Hardware Mandatory
Previous IPB Next IPB

CMOS Memory Erasing

CMOS memory contains details of the system configuration, keyboard password, and security configuration (where fitted). Periodically it may be necessary to erase this memory in order to remove a forgotten password or to clear an incorrect change to the system configuration. The memory is maintained when the system is powered-down by a rechargeable battery located on or by the system motherboard. In order to erase CMOS the battery needs to be disconnected and the memory left to drain for approximately 30 minutes.

Before removing the cover of any system unit for any reason, including battery disconnection and installation of expansion options, full Electrostatic Discharge Precautions must be observed. See IPB 4109.

On systems that have security hardware installed, ensure the SYSTEM IDENTIFICATION NUMBER (SIN) is available. This applies whether security has been enabled or not.

To disconnect the battery on Apricot products observe the following :-

LANstation Remove the jumper located to the side of the blue battery mounted on the motherboard.
XEN-S Battery disconnection in the field is not possible on this model.
XEN-LS Remove the jumper located to the side of the blue battery mounted at the front of the motherboard.
Qi 486 Disconnect the ribbon cable leading from the LED board at the front of the system.
Qi 300/600/900 Disconnect the lead running from the battery mounted under the internal speaker.
VX FT Disconnect the lead running from the battery mounted on the expansion card holder.
FTs Disconnect the 20 way ribbon cable running from the power distribution board to the system motherboard.
FTe Disconnect the ribbon cable running from the front panel to the motherboard.

Under no circumstances are the motherboard terminals to be shorted together or to ground in order to speed the draining progress. Warranty will be void on any system motherboard found to have been damaged by discharging CMOS in this manner.

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Computing for a Connected World