Mitsubishi Electric - Computing for a Connected World Insight CD Home Page

Products
Services
Knowledgebase
Bulletins (IPBs)
Guides
FAQs
Owner's Handbooks
Product Datasheets
Miscellaneous Items
Upgrades
Downloads
Search Insight
E-Mail us
Insight Service
Year 2000
Other Mitsubishi Sites
Site Disclaimer

 
Hardware I.P.B. 4242 1st June 1998 (JB)
Department Category Implementation
Hardware Hardware Advisory

Previous IPB

Next IPB

Installing PCi EICON DIVA ISDN Card in FT2400 (Nexus) with Windows NT 4 Server

We have encountered some difficulty installing these cards in FT2400 (Nexus) systems running Microsoft Windows NT4 Server. These problems manifest themselves once the card is installed using the CD, and NT is re-booted. At this point, NT generates a blue screen error message, that makes reference to "symc8xx.sys", and does a memory dump, followed by a re-boot.

The way in which the card is installed into the system is critical. A suggested method of installation, which works OK, is described below.

  1. Install NT4 and Service Pack 3
  2. Insert the EICON CD Ver 1.3
  3. Run "cdsetup"
  4. Install "English"
  5. Install the DIVA 2.0 card on PCI bus 0. The I/O and interrupt setting options will be "greyed out" as Auto-config.
  6. When the installation asks to install WAN miniports and NT-RAS, reply NO
  7. Install CAPI 2.0 when prompted

  8. Reboot the system

  9. Log in and load "Control panel -> Network"
  10. Select "Add Adapter" and choose to add "WAN Miniports", using all the default settings
  11. Add RAS support
  12. Add ISDN 1 followed by ISDN 2

  13. Reboot the system and start Windows NT.

ISA versions of the card appear to install OK, without needing any particular installation sequence. The above was installed on a system using the Symbios controller on IRQ9, an Intel PRO 10/100 on IRQ10 and the DIVA card on IRQ5, in Primary PCI bus, slot 1.

It appears that installation on a system using an AMI RAID card (with Symbios disabled), also appears to work without any problem.

----------oOo----------

 

Computing for a Connected World