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Networking I.P.B. 2057 26th February 1991 (RTP)
Department Category Implementation
Network Software On Failure
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Qi with ESDI/SCSI Controller and Novell

We have discovered a problem when installing Novell NetWare onto a Qi with the new ESDI/SCSI controller card.

The problem occurs when the "COMPSURF" routine is entered and the format option is selected; the hard disk light then flashes, and the machine hangs.

This problem has been found to be caused by a revision of firmware on the Rev "D" controller card (see note 1 below). The correctly functioning firmware is about to replace the malfunctioning one, but until this replacement is complete and if you find you have a Rev "D" board which exhibits this problem, then the following procedure should be followed:

When entering compsurf, select "NO" to format, and just run the surface analysis. Then, once this is complete, re-enter compsurf and format the drive without running surface analysis (select zero to "number of passes").

The firmware or PROM that exhibits this problem is labelled "1.02.00", the correct PROM is revision "1.02.01".

We apologise for any inconvenience this may have caused our dealers.

Note To identify a REV D board, you must first locate the two PAL chips which lie side-by-side. These chips have the following lettering on them; PETD009B and PETD005C. PETD signifies a REV D board, and PETC signifies REV C.

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Computing for a Connected World